We make creating beautiful leavers gear easy.
We don’t just provide a printing and embroidery service, we’ve also created a range of ordering systems to make the ordering process simple. Find out more below, along with information about the production process.
SUBMIT A QUOTE
- Submit a quote on our website.
- Submit your artwork and select your garment(s) using the quote form.
- We'll send you a visual mockup and updated quote within 24 hours.
- When you’re happy with the proof we’ll send for final approval through our e-sign service.
- Choose your ordering method.
ORDERING
Choose the ordering method that best suits you.
Custom online store
Our custom online store is perfect for leavers gear. It saves the organiser the time and hassle of collecting money, size details and recording all custom names. We set up your online store to include all your products and variants so they can be purchased directly, just like any other online store. Individual students will submit their custom names at this point too. We have the store open for 2 - 3 weeks, then we close it to produce all the orders and dispatch them with 7 - 10 days of us receiving final approval.
Order sheet
Collect all of your classmates' orders and money to pay to us as a lump sum. We will share a spreadsheet with you to fill in the student's name, size and custom name. This information we then collate to generate an invoice for your school's order. Make sure you write the custom name correctly as we copy and paste it exactly as you write it. We produce and dispatch your order within 7-10 working days of receiving final approval and payment.
PRODUCTION
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Once your order is signed off on, we allow 7-10 working days for production and dispatch before it arrives with you.
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We'll supply you with a tracking link to track your order’s courier progress.
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You'll receive a text message an hour out from delivery to give you the option to redirect your order to another address.
FAQ's
What is your standard turnaround time?
Our turnaround time is usually 7-10 working days from when the final proof has been signed and we have received payment in full. Depending on our schedule, we may be able to get your order through faster than this. We will be able to give you an estimated delivery date when you place your order, this may be subject to change (for example, due to stock availability). If you require a rushed order, we can accomodate this for an additional cost, but it is dependent on our workload at the time of your order.
Can we get samples to try on for size?
Yes, of course. Once you've decided on the garment(s) you like, we can send you a full size range of samples for you and your classmates to try on. When we send the samples, we create an invoice for them, which the school will be charged if they come back damaged or aren't returned. If they are returned in good condition you are not charged. We also send you a return courier ticket for the samples to make it really easy to get them back us.
What is the largest print area you can print?
For blank t-shirts, we can screen-print up to 380mm high x 350mm wide (adult sized t-shirts only). For an oversized tea towel screen-print we can print up to 600mm high x 400mm wide.
Do you offer one off samples?
It isn’t cost or time effective for us to print screen printed samples, however we can do vinyl transfer and embroidered samples (there are setups costs associated with each). When we create your visual mock-up, we ensure that the artwork is to scale and that the placement of the artwork is accurate.
What ink types do you offer?
We specialise in water-based screen printing. Plastisol inks are the industry standard, but they’re not very user or environmentally friendly. We care about our staff and the environment so made the change to something greener. Water-based inks have a softer feel than plastisol inks and better breathability. To find out more, click here.
Do you have free nationwide shipping?
We sure do! We offer free nationwide shipping on all orders over $300. We'll also email you a tracking link as soon your order leaves our factory, so you can follow it all the way to your front door. Our courier drivers will text you an hour before they deliver to give you the opportunity to have your order re-directed to your workplace or neighbours etc., if you're not home.
What type of file do I need to provide you?
Check the link to see our artwork specifications so we can ensure your end results looks amazing!
How do I supply my artwork?
Check out our Screen Printing Resources page to find out what files types we can work with. It is important that we use these artwork formats to ensure the highest quality end product. If you do not have the correct artwork, we can redraw it for you starting from $50 + GST.
How does the free hoodie work?
If you are ordering using an order sheet, we will deduct the cost of one hoodie from the amount invoiced. If you are ordering through an online store, we will give you a discount code that is redeemable for the price of one free garment.
How many characters can we have on the back of our garment for the custom name?
The total number of characters is 13. We will print the custom names exactly as they are written down, so please check over these carefully. By keeping the character limit to 13, the custom name can be 50mm high, making it easy to read.
What if we order less than the price break you've quoted us for?
When ordering through your online store, if your school doesn’t meet the minimum number of units required for the price break we have quoted you for, the price per garment will be increased to that of the next price break down and your school will be invoiced for the price difference.
Can I submit my own design?
You sure can! You can submit a school logo or crest, or a design of your own choice. When you are filling out the quote form you are prompted to upload your artwork then. If you are not sure what file types to upload, please find out more here.
How do we supply you the names to go in the 20?
If you've selected a '20' design with students names inside it we will ask you to fill out a spreadsheet with your classmates' first, last or first and last names for us to enter into your chosen design.
Can we order more garments after we have already had our initial order delivered?
We can do a second run after your initial order, but there will be a fee for screen setup and shipping costs. The extra price to set up can be anywhere from $50 - $150.
What colours can I choose from for the design?
We have 48 standard colours that you can choose from, click here to view them. We can also match any Pantone colour, there is a $25 fee per Pantone colour but our standard ink colours do not cost you any extra.
