Otago Polytechnic | Penguin

WHILE WE TRY TO KEEP MOST PRODUCTS IN STOCK, THIS ITEM MAY REQUIRE UP TO 5 BUSINESS DAYS FOR ORDER PROCESSING AND AN ADDITIONAL 2 DAYS FOR FULFILLMENT. THANK YOU FOR YOUR PATIENCE.

All of our shipping options are tracked parcels and your tracking details are emailed as soon as your order leaves us.

In certain countries our product may be subject to customs and/or duty fees. Print Room is not liable for paying these charges, the recipient is to pay these charges if there are any.

We only offer store credit for returns and do not refund in other forms at this time.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@theprint-room.co.nz and send your item to: 

Print Room
C/O Returns
21 Grosvenor Street
Kensington
Dunedin
9011